Field Visits (Agent Visits) in New Zealand
On-Site Verification & Debt Collection Support
Desktop Investigations NZ offers professional field visits – sometimes called agent visits, door knock services, or in-person checks – to verify occupancy, help with debt recovery, and gather vital information that can’t be confirmed remotely. From banks, finance companies, and insurance providers to law firms, debt collection agencies, and private clients, our trained field agents travel to specific addresses to provide first-hand observations and detailed reports.
Field Visits (Agent Visits) in New Zealand
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Why Field Visits Matter
- Verify Occupancy: Ensure someone actually resides at a given address, confirm if they’ve moved on, or check for signs of recent activity.
- Debt Collection Support: Door knocks may prompt a conversation about outstanding debts or overdue payments.
- Accurate Reporting: Our agent reports (or field reports) detail what our field agent observes on-site, providing clear evidence to guide your next steps.
- Supplementary to Skip Tracing: If our skip tracing indicates a possible location, a field visit can confirm whether the occupant is truly the person you seek.
Example: A major finance company requested a field agent visit to confirm the address of a debtor who claimed to be living elsewhere. Our team discovered he was still occupying the original property – allowing the client to proceed with further debt recovery actions.
Our Field Visit Services
- Agent Visits & Door Knocks
- A licensed agent attends the address to speak directly with occupants or neighbours, confirm the subject’s presence, and gather relevant details.
- In-Person Checks
- We conduct visual inspections of the property for signs of occupancy, gather any observable evidence, and note pertinent details (e.g., vehicle registrations or changes to the building).
- Field Reports
- After each visit, we compile a concise, factual report highlighting our findings, such as whether the subject was present or if the property appeared abandoned.
- Nationwide Coverage
Our network of field agents covers both the North and South Islands, allowing us to serve clients across New Zealand quickly and cost-effectively.
How It Works
- Request a Field Visit
- Provide us with the address, any context about the individual (e.g., debtor, occupant), and supporting documents (if available).
- Preparation & Scheduling
- We coordinate the best time for our agent to perform the visit, factoring in common working hours or times when the subject is likely to be home.
- On-Site Assessment
- Our field agent conducts a door knock or discreetly gathers information around the property. Where appropriate, they may speak with neighbours or check local details like mailbox labels.
- Agent Report Delivery
- You receive a clear written report detailing observations, evidence of occupancy, or attempts to contact the subject. If the occupant isn’t found, we’ll include any leads that emerged during the visit.
Who Uses Field Visits?
- Banks & Finance Companies
- Confirming debtor’s presence or verifying collateral property.
- Debt Collection Agencies
- Attempting in-person contact with individuals who won’t respond to letters or phone calls.
- Law Firms
- Gathering evidence for legal proceedings, especially when process serving might be next.
- Insurance Providers
- Validating occupancy for policy checks or potential fraud investigations.
- Private Individuals
- Checking if a missing family member still resides at a certain location.
Frequently Asked Questions (Field Visits)
Not always, but skip tracing can help confirm a potential address first. Many clients find it useful to locate the correct property through skip tracing, then follow up with a field visit if they want an in-person check.
No. Process serving is the legal delivery of court documents. A field visit (or agent visit) focuses on verifying occupancy, gathering information, or making a door knock related to debt. We do offer Process Serving as a separate service if you need official document delivery.
Most visits are completed within a short time at the address – any follow-up or additional checks depend on the case specifics. We keep you informed throughout, especially if more than one visit is needed.
Generally, no. Our field agents handle the on-site work. You’ll just receive the report afterward. However, we can coordinate special requests if you prefer to be informed or involved during the visit.
Pricing varies based on location, travel distance, and complexity. We aim to keep fees transparent. If a site is remote, we’ll advise you of any additional travel costs before proceeding.
Ready to Arrange a Field Visit?
If you’re seeking door knock services, agent reports, or in-person verification, our team is equipped to help:
- Call: 0800 500 524
- Email: info@desktopinvestigations.co.nz
Share the details, and we’ll schedule your field visit promptly.
Desktop Investigations NZ – llicensed professionals combining data analysis and on-site expertise to ensure you have clear, actionable insights about any location in New Zealand.
Speak with an investigator today!
